FAQ
Can I get tech support BEFORE I purchase?
Absolutely. If you aren't sure what you need or aren't sure if a product will work the way you want, contact us with the details. We'd much rather head off an unsuitable item before we ship to you than make you return it after.
How quickly do you ship?
Orders received before 2PM CT on weekdays or 10AM CT on Saturdays will usually ship the same day. Sunday and holiday orders will ship the next business day. We'll email you if for any reason we can't ship within 48 hours.
Do you ship internationally?
YES, but international sales MUST BE ARRANGED BY CONTACTING US. We will give you a shipping quote and invoice you through PayPal. You may also be able to find the product on a third party platform, and you can almost certainly use a forwarder such as MyUS or Aramex to purchase directly from this site.
Can I cancel an order?
Absolutely, as long as it hasn't shipped yet. Once the package goes to the Post Office, you need to arrange a return.
Are your returns free?
No, but you'll only be responsible for return postage. We don't charge any restocking or other fees unless there's a problem with the returned merchandise.
Do WM products have a warranty?
Yes, officially 90 days but we can often go past that depending on the circumstances. First, contact us so we can direct you how to test the item to make sure it has a problem. If it does, WM will usually want the item back for analysis and we'll pay your postage. Note that GKGoodCheapParts supports all the WM products with an at-cost replacement policy out to 3 years, which is usually around half the retail price.
Do you accept volume orders?
Yes. For most WM products we can offer substantial discounts on orders of 5 pieces or more. Volume orders are quoted and invoiced separately from the online store, so please contact us.